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Authorization must be received from Save Rite Medical Return Department prior to returning merchandise for any reason. Merchandise returned without authorization will be disposed of without notification.

Return Request- To request a return, you must have the following information:

Upon verification of the above information, Returns Department will assign a return authorization number and process a request for the merchandise to be picked up. Please have all merchandise to be returned in your receiving area.

Return Methods- Common Carrier Delivery Accounts -- A call tag will be issued to pick up merchandise at any facility. Please allow 3 to 5 days for the tag to be processed. Keep the call tag stub until you receive your credit memo. In the event of a lost return, the stub will provide the necessary information to initiate a trace.

Freight on Returned Merchandise- All applicable freight charges and call tag fees are the responsibility of the customer.

Credit Procedures for Returned Merchandise- All stocked merchandise will be subject to a minimum 25% restocking charge, except for merchandise shipped in error by Save Rite Medical or for products under manufacturer recall.

Non-Stock and/or special order merchandise will not be accepted back for return without express written approval by the manufacturer and will be subject to a minimum 25% restocking fee.

The credit will appear on the next month's statement following receipt of product at Save Rite Medical warehouse.